Privacy Policy
At Jeffery Green (“we”, “us”, “our”), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, purchase our products, sign up for newsletters, or otherwise interact with us. It also explains your rights in relation to your personal data.
We comply with applicable UK data protection laws, including the UK GDPR and Data Protection Act 2018.
Please read this privacy policy carefully.
1. Who we are
This Privacy Policy explains how we collect and use your personal information when you visit or shop at jefferygreen.store. If you have any questions about this policy or your personal data, you can contact us at customerservice@jefferygreen.store
2. What personal data we collect
When you place an order, create an account, or contact us, we collect information such as your name, email address, phone number, shipping and billing address, postcode, order details and any messages you send to us. We do not store or process your full card details. Payments are handled securely by Stripe in accordance with its own privacy policy. We also use cookies and Google Analytics to help operate our website, understand how visitors use it, and improve our services.
3. Our lawful bases under UK GDPR
We process personal data only where we have a lawful basis under UK GDPR. We process data to perform our contract with you, for example to take payment, fulfil orders and arrange delivery through DHL. We process certain information to meet legal and regulatory obligations such as accounting and tax requirements. We also rely on legitimate interests where we need to run and improve our business, answer enquiries, and protect our website against fraud and misuse. Where we rely on consent, for example for some optional cookies or communications, you may withdraw your consent at any time.
4. How we use your data
We use your information to process and deliver your orders, manage and maintain your account, communicate with you about purchases and support requests, respond to enquiries, improve our website and services, detect and prevent fraud, and comply with legal duties and regulatory requirements.
5. Who we share data with
We do not sell your personal information. We only share it with trusted service providers who help us operate our business. This may include WooCommerce to operate our store platform, Stripe to process payments, DHL to arrange shipping and delivery, Google Analytics to analyse website performance, and our hosting and technical service providers where required. These organisations are required to keep your data secure and to use it only according to our instructions.
6. International transfers
Some of our service providers may process personal data outside the United Kingdom. Where this happens, we take steps to ensure your data is protected, including using UK-approved standard contractual clauses or other appropriate safeguards.
7. How long we keep data
We keep personal data only for as long as it is needed for the purposes for which it was collected. This includes completing and supporting your orders, handling enquiries or disputes, and complying with accounting and legal obligations. When the information is no longer required, we delete it or anonymise it.
8. Your rights under UK GDPR
You have a number of rights regarding your personal data. You can request access to the information we hold about you, ask us to correct inaccurate details, request deletion of your data in certain circumstances, restrict or object to specific types of processing, and request a copy of your data in a portable format. Where we rely on consent, you may withdraw it at any time. To exercise any of these rights, please contact us at customerservice@jefferygreen.store. We may ask you to verify your identity before responding. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data has not been handled properly.
9. Cookies
We use cookies to help our website function correctly and to improve performance and user experience. Where consent is required for certain cookies, we will ask for it. You can also manage or disable cookies through your browser settings. If you use a cookie banner or consent tool on our website, the choices you make there will apply.
10. Security
We take appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access or disclosure. However, no method of transmission over the internet or storage system is completely secure, and we cannot guarantee absolute security.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or website features. Any updates will be published on this page with an updated “Last Updated” date.
Last Updated: January 05,2026