Frequently Asked Questions

Our focus is on quality, not quantity. Every garment is designed and meticulously crafted in England/Britain by expert artisans. We use superior materials, focusing on durability and timeless style. This dedication to local, hands-on production means you are investing in a product with genuine heritage and lasting quality, not fast fashion.

The best way to ensure the perfect fit is to refer to our comprehensive Size Guide. We provide detailed measurements for the chest, waist, and inseam. If you are between sizes, we recommend sizing up for a more relaxed fit or down for a more tailored look.

We want you to be completely satisfied with your purchase. We accept returns or exchanges for unworn, unwashed items with original tags attached within 30 days of delivery. To start a return, please visit our dedicated Returns Portal. Note that sale items marked as “Final Sale” are exceptions.

For all orders within the UK, our standard shipping typically takes 3-5 business days once the order has been processed. Expedited options are available at checkout. Since many of our pieces are hand-finished, please allow 1-2 business days for order processing before shipment. You will receive a tracking link via email once your order leaves our workshop.

To maintain the integrity and longevity of your British-made garment, we recommend reading the specific care label inside. As a general rule:

• Washing: Machine wash cold on a delicate cycle, or hand wash.

• Drying: Always air-dry flat to preserve shape and prevent shrinkage.

• Ironing: Use a low heat setting and iron inside out.